Return & Refunds:
Hassle-free returns.
As a company, we accept full responsibility and fully comply with the Ontario Consumer Protection, and therefore offer a full return refund within 30 days of purchase for any products that are defective or any incorrect product for a cheerful replacement or store credit/full refund. An unopened duplicate order will also be refunded. You will be responsible for any return shipping costs.
While we are in the business of selling secrets, we do want to make sure you are happy. If you are a previous customer and you’re not happy with the effect and would like to return it, we will provide you in goodwill with one (1) return, applying a charge of a 25% restocking fee. The product needs to be in sellable condition and includes the original packaging. Any shipping cost you incur to return the product to us will not be refunded.
In the interest of efficiency, we classify our refunds into the following two categories:
Broken or Damaged Products – If your product is damaged in transit, you can return this for a full refund, provided we approve this return. As we only dispatch fully sellable items, any products received are damaged as a result of mishandling by the courier, and we must therefore assess the situation before agreeing to a return. Please contact the delivery courier before submitting a refund through our company.
Incorrect products – In the unlikely event that we mail the incorrect product to you, we accept full responsibility for this problem and will offer a refund. Please contact customer service if this has happened to you, and we will send a replacement once we receive the incorrect product as a return.
Magic tricks are not like any other item sold.
A magic trick comprises the actual physical gimmick and a tutorial on performing the visual effect. The importance of the trick is the secret and the method of how to perform it. Once this method is learned it is something that cannot be returned. The inventor of the trick must be paid for the idea and the construction of the trick. It would be not fair to order a trick, learn it, and return it once the secret is discovered.
There are tricks that are simple. Some of them require a little bit of practice and cannot be returned because people don’t put the effort into practicing. Extraordinary effects are possible even with a very simple gimmick and this can be disappointing when finding that it is not more complicated. “Ohhh that’s how it works!!!! These tricks are still very impressive, simple, and clever and you will not be disappointed.
Before buying a trick read the description, watch the video, and ask us some questions we stand behind what we sell. Our effects have an excellent value for money, therefore for the nature of the purchase, our general policy is: no returns, no refunds, no exchanges for another item.